chevron_left Go back
contacts

New user guide

expand_more
percent

Fees & platforms

expand_more
feature_search

Account features

expand_more
settings_account_box

Manage my account

expand_more
dynamic_feed

Services and programs

expand_more
encrypted

Privacy & security

expand_more

How do I change or reset my account password?

account_circle
2.

At the top right corner, you’ll see a 'Hello, [your name]' message with a dropdown arrow. Click it and select Settings

Imagen 1
password
3.

Find the Password Settings card and click on it

Imagen 1
password_2
4.

Request a one-time code. It will be sent to your registered email

Imagen 1
mail
5.

Check your email for the 6-digit code, and enter it in your cabinet

  • It may take a few minutes. If you don’t see it, check your spam folder

  • If you still don’t receive it, click on Try again next to the Continue button. If the problem continues, contact us at support@tvmarkets.com.

Imagen 1
keyboard_alt
6.

Enter your current password

private_connectivity
7.

Create a new password and confirm it. Passwords must be at least 8 characters and include at least one lowercase, one uppercase, one number, and one special character

web_traffic
8.

Press Continue